Dashboard
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Active Vehicles
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Riders On Duty
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Ships Today
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COD Pending
Pending Actions
No pending actions
Today by Rider
No logs today
KPI Snapshot (15-day avg)
Enter KPI data in Compliance
Expiry Watch
No expiries tracked
Fleet Management
Vehicles, cities, status, insurance & permit tracking
| Reg No. | Type | City | Hub | Rider | Status | Actions |
|---|---|---|---|---|---|---|
| No vehicles added yet | ||||||
Add / Edit Vehicle
Expiry Watch: Next 60 Days
No vehicles tracked
Fuel Log Entry
Fuel History
| Date | Vehicle | Litres | Amount | Odometer | ₹/L |
|---|---|---|---|---|---|
| No fuel logs | |||||
Service / Maintenance Record
Service History
| Date | Vehicle | Type | Cost | Odo | Next Due | Notes |
|---|---|---|---|---|---|---|
| No records | ||||||
Rider Management
Master, attendance, performance, BGV & training compliance
| ID | Name | Hub | Model | Rate | BGV | Training | DL Expiry | Days (this cycle) | Actions |
|---|---|---|---|---|---|---|---|---|---|
| No riders added yet | |||||||||
Add / Edit Rider
Mark Attendance Cycle: configurable below (default 13/15)
Attendance: Current Billing Cycle
No attendance records
Attendance Log
| Date | Rider | Status | Run | Day Weight |
|---|---|---|---|---|
| No records | ||||
Performance Scorecard: By Rider
Conversion, COD remittance rate, and attendance auto-computed from logs. Enter client-reported escalation and FAC data manually.
| Rider | Ships | Conv | FAC | COD Remit | Fake Att | Escalations | Attendance | Incentive | U2S | Payout |
|---|---|---|---|---|---|---|---|---|---|---|
| No data yet | ||||||||||
Onboarding Checklist
No riders
Hubs & Routes
Hub master, pincode coverage, capacity declaration Routes & capacity: local only
| Hub Name | Client Code | City | Zone | Model | Riders | Pincodes | Capacity/day | Actions |
|---|---|---|---|---|---|---|---|---|
| No hubs added | ||||||||
Add Hub
Pincode Change Log 30-day advance notice required per MSA
No pincode changes logged
Route Assignment: Rider Hub Pincodes
No routes
Pincode Serviceability Map
Assign routes first
Daily Capacity Declaration Share with client by 15th
No declarations
Shipment Operations
Log ingestion, delivery tracking, NDR management
Ingest Shipping Log AM / PM Run
Pipe: Date | Address | COD(Y/N) | Amount | AWB: or CSV with header date,awb,address,cod,amount,run
Clearing logs removes all shipment entries from local storage. This cannot be undone.
Today's Summary
No logs today
| Date | AWB | Run | Rider | Hub | Address | COD | Amount | Status | Del Status | Tags | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|
| No logs | |||||||||||
NDR: Non Delivery Report 3 attempts before RTO
Per MSA: If consignment undelivered after 3 attempts put on hold act per client NDR instructions. Consignee-changing delivery date must be updated via API within timeline.
| AWB/ID | Date | Rider | Address | Attempts | Status | Action |
|---|---|---|---|---|---|---|
| No NDR entries | ||||||
POD / DRS Requests 24hr TAT per MSA
MSA: If prepaid consignment marked delivered and consignee denies: POD/DRS must be shared within 24hrs. Failure = treated as Lost at full invoice value.
| AWB | Date | Rider | Address | COD | Due By | Status | Action |
|---|---|---|---|---|---|---|---|
| No POD requests | |||||||
Wrong Status Flag & Correction Log
No entries
COD Tracker
Pending collection, remittance, overdue & interest
| Date | Rider | Hub | Address | Amount (₹) | Due By | Days Over | Interest | Status | Action |
|---|---|---|---|---|---|---|---|---|---|
| No COD entries | |||||||||
Reconciliation by Rider
No data
Daily Remittance Batch Cash vs Digital split
Select rider to choose shipments
No batches
Billing & Invoicing
Invoice builder, deductions, EBRC, net payable Local only (hub-scoped drafts)
Invoice Reconciliation Calculator
Enter gross billing to compute
Invoice cycle: 1–25 submit on 26th; full month submit by 1st of next month. Payment TAT: 30 days from receipt.
Debit Note Tracker
| Date | Type | Rider/Hub | Amount | Status | Notes | Action |
|---|---|---|---|---|---|---|
| No debit notes | ||||||
EBRC: Effort Based Rate Card Calculator
Enter base rate and ships to compute
U2S Calculator 50% of TnC from 2nd shipment same address same day
Enter TnC rate and ship count
Batch Day Payout
Enter ships and rate
Fortnight Invoice Builder
No drafts
Net Payable Reconciliation
Build an invoice draft first
Rate Cards
LMA Standard and CB calculators; other MSA models in contract reference
Active calculators: LMA Standard and CB Model.
LMA Standard Rate Calculator
Select zone, tier, and conversion
Zone Quick Reference
| Zone | <85%/88% | Mid | >90% | Tiers |
|---|---|---|---|---|
| East Tier A | ₹16 | ₹17 | ₹17.5 | Patna, Bhubaneswar, Sikkim, Siliguri |
| East Tier B | ₹13 | ₹14 | ₹14.5 | Rest Bihar, Raipur, Ranchi, Jamshedpur |
| East Tier C | ₹12 | ₹13 | ₹13.5 | Rest Bengal/CG/Odisha/Jharkhand |
| South SDZ | ₹16.5 | ₹17.5 | ₹18.5 | Kerala, Coimbatore |
| South Tier A | ₹15.5 | ₹16.5 | ₹17.5 | Bangalore, Chennai, Hosur |
| South Tier B | ₹14.5 | ₹15.5 | ₹16.5 | Rest South |
| Delhi NCR Core | ₹16 | ₹16.5 | ₹17 | Dwarka, Saket, Kilokari, Gurgaon, Vasant Kunj |
| Delhi NCR Rest | ₹15.75 | ₹16.25 | ₹16.75 | Faridabad, Noida, Bahadurgarh |
| Karnataka Tier B | ₹14 | ₹15 | ₹16 | Rest of Karnataka |
| Karnataka SDZ | ₹15 | ₹16 | ₹17 | Tumkur, Kolar, Ramanagara |
| ROTN | ₹15.5 flat + ₹0.50 partner fee | Tamil Nadu (non-LCM) | ||
| Kolkata | ₹14.5 | +₹1 if >88% | +₹2 if >90% | All Kolkata hubs |
CB Model Calculator
Fill all fields
CB Model Reference
| Condition | Rate |
|---|---|
| ≤40 ships (CB rate) | ₹21 flat |
| >40 ships, conv >80% | LH + ₹19 |
| >40 ships, conv 75-80% | LH + ₹18 |
| >40 ships, conv ≤75% | LH + ₹16 |
| Undelivered/RTO | ₹0 |
| ANE: conv >80% | LH 5.3 + ₹18 |
| ANE: conv 75-80% | LH 5.3 + ₹17 |
| ANE: conv ≤75% | LH 5.3 + ₹15 |
Loss & Claims
17 MSA loss categories, debit note computation, recovery tracking
Log Loss / Claim Event
Natural Calamity Doc Checklist (Type 2)
Claims Register
| Date | Type | Rider | Count | Avg Value | Recovery (₹) | FIR | Calamity Docs | Status | Action |
|---|---|---|---|---|---|---|---|---|---|
| No claims logged | |||||||||
KPI & Compliance
15-day rolling KPIs, penalty risk, SLA watch, contract obligations
Enter 15-day average for each metric. Red = penalty zone. Amber = warning. Act before the 15-day window closes.
Enter KPI values below
Edit KPI inputs
Auto KPI by Hub (from logs, last 15d)
Add hubs and logs
Stabilisation Period
DH Offload: Penalty Calculator
Enter billing and check breaching metrics
Wrong Status: Deduction Calculator
Select type, count, value
Active SLA Timers
No active SLA timers. Add POD requests or RTO events to track.
Add SLA Timer
Escalation Tracker
No escalations
SLA Reference
| Event | TAT | On Breach |
|---|---|---|
| RTO confirmation after intimation (NLLMA) | 48 hrs | Treated as Lost |
| RTO confirmation (DH Offload) | 72 hrs | Treated as Lost |
| POD/DRS copy on request | 24 hrs | Treated as Lost at full value |
| Final status (non-NE) | 21 days | Treated as Lost |
| Final status (NE) | 30 days | Treated as Lost |
| RVP final status | Fwd SLA + 3 days | Treated as Lost |
| COD remittance (NLLMA) | Same day | 18% p.a. interest + embargo risk |
| COD remittance (DH Offload) | D+1 | 18% p.a. interest + embargo risk |
| WCS escalation | 4 hrs | Client penalty |
| Social media escalation | 6 hrs | Client penalty |
| FE Visit escalation | 48 hrs | Client penalty |
| COD non-reconciliation embargo | 3 days | CB pincodes on embargo |
BGV & Training Compliance: All Riders
Add riders first
No-Tolerance Incident Log
No incidents logged
MIS Reports
Client-facing reports, export-ready
Daily Pickup & Delivery Report
Select date to generate report
COD Remittance Report: Daily
Select date range
Performance Report: By Rider / Hub
Click Generate
Reconciliation Closure Report
Summary of all billing, deductions, COD collected vs remitted, claims outstanding. Client-ready format.
Click Generate
NDR / Undelivered Report
Click Generate
First Attempt Conversion Report
Click Generate
Conversion & Breach RCA
Click Generate
Client MIS Pack
Cash vs Digital Split
Select range
Weekly Performance Summary
Click Generate
Monthly Performance Summary
Click Generate
P&L & Finance
Revenue, cost, and margin by hub, rider, and city Local only
Add logs, costs, and billing data to see P&L
Log Operational Cost
| Date | Type | Hub/City | Ref | Amount (₹) | Notes | |
|---|---|---|---|---|---|---|
| No costs logged | ||||||
Outstanding Invoice Tracker 30-day payment TAT from client
| Invoice | Submitted | Due By | Amount | Days Outstanding | Status | Action |
|---|---|---|---|---|---|---|
| No invoices tracked | ||||||
Contract & BG
Bank guarantee, notice periods, rate revision Notices & BG util: local only
Bank Guarantee Calculator
Enter models to compute required BG
BG Utilisation Log
No events
Data Breach Incident Log CERT-IN 3–6hr reporting obligation
No incidents
Notice & Calendar Events
No calendar events
Rate Revision Log Effective 30 days after client email
No rate revisions logged
Data Backup & Restore
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Contract Quick Reference: MSA Key Terms
| Item | MSA Clause |
|---|---|
| Termination (Company, no cause) | 30 days written notice |
| Termination (SP) | 60 days written notice |
| Termination for breach | 5 days to cure, then immediate |
| No-tolerance breach | Immediate, no notice |
| Rate revision notice | 30 days from email: deemed approved if no response |
| Pincode removal notice | 30 days advance to client |
| SP liability | Unlimited: no monetary cap |
| Company aggregate liability | 1 month service charges max |
| COD late interest | 18% p.a. from due date |
| COD embargo trigger | 3 days non-reconciliation |
| Invoice payment TAT | 30 days from submission |
| BG per model | ₹10L per model |
| Annual refresher training | Mandatory, once per year |
| Data breach notification | Within 24hrs to client + CERT-IN timeline |
| POD response TAT | 24hrs (within 45-day window) |
| Governing law | India; Bengaluru courts exclusive jurisdiction |